Thank you for shopping with us! We are committed to providing a seamless and efficient shopping experience. Below are the details of our shipping policy.

Shipping Charges

Free Shipping: For orders over 99 SAR (without bundle price).

Standard Shipping: A flat shipping rate will apply for orders below the free shipping threshold. Shipping costs will be calculated at checkout.
Delivery Time
Orders will typically be delivered within 2-7 business days, depending on your location. learn more...

Thank you for shopping with us at halkhafay.store  We're thrilled to have you!

We hope you are satisfied with your purchase. If you have received a product that is incorrect, broken, faulty, or damaged, we offer a free replacement.

Timeframe

To be eligible for a replacement, you must request it within 3 days of delivery. After this period, we are unable to process any replacement requests.

Replacement Process

If you receive an incorrect, faulty, broken, or damaged product, you are eligible for a free replacement.

Timeframe:

Replacement requests must be made within 3 days of delivery.

Process:

To request a replacement:

1. Contact our customer support team with a video showing the issue within the eligible timeframe.
2. Our team will assess the issue and provide guidance.
3. If the product is deemed faulty, we offer two options:
   • Option A: Ship the product back to us for a replacement within 2 working days.
   • Option B: Schedule a replacement within 14 working days. Pack the product for courier pickup.

Please note: We do not offer replacements for "change of mind" situations.

Refund:

We do not offer refunds.

Contact Us:

For any questions or concerns about our Replacement Policy, please reach out to us via:

• For support, reach us via WhatsApp:  +96 6500623108
• Mailing Address: Support@ksadrop.com

Thank you for choosing halkhafay.store

Cash on Delivery (COD)!!! We offer COD, so there is no need to pay in advance. Order the product of your choice, pay the delivery man when the product is delivered to you.