Thank you for shopping with us! We are committed to providing a seamless and efficient shopping experience. Below are the details of our shipping policy.

Shipping Charges
Free Shipping: For orders over 99 SAR or 99 AED.

Standard Shipping: A flat shipping rate will apply for orders below the free shipping threshold. Shipping costs will be calculated at checkout.
Delivery Time
Orders will typically be delivered within 2-7 business days, depending on your location.

Thank you for shopping with us at halkhafay.store  We're thrilled to have you!

We hope you are satisfied with your purchase. If you have received a product that is incorrect, broken, faulty, or damaged, we offer a free replacement.

Timeframe

To be eligible for a replacement, you must request it within 3 days of delivery. After this period, we are unable to process any replacement requests.

Replacement Process

Initiation

To initiate a replacement, please share a video of the incorrect, faulty, or damaged product with our customer support team within the eligible time frame. In many cases, the issue may be related to product usage, and our team can guide you on resolving the problem. If we confirm the product is faulty, we will proceed with a replacement.

Within 2 working days of receiving the incorrect, faulty, damaged, or broken product, we will ship a replacement to you free of charge.

For support, reach us via WhatsApp: +971 56 143 6097.

Thank you for choosing halkhafay.store!

Cash on Delivery (COD)!!! We offer COD, so there is no need to pay in advance. Order the product of your choice, pay the delivery man when the product is delivered to you.